Pre Order FAQs
When can I expect to receive my pre-order?
We are looking to restock both Chapter One and Cutting Rain 50ml fragrances by mid December, please keep a look out for updates on our socials and via email if you have placed a pre-order.
Pre-orders will be prioritised for delivery on a first come first served basis.
How can I be sure that I will get my order?
To put your mind at ease, our company is incorporated in Singapore under UEN 202423893M.
We have also notified the sale of our fragrances with the Health and Science Authority of Singapore and can be found on the public domain.
Finally, in case you change your mind before we ship your order, you are entitled to request for 100% refund of your order.
Rest assured, you will receive your orders as soon as possible.
Fragrance FAQs
What makes Rahasya's fragrances unique?
Our fragrances are based on real feelings and memories of how we connect with India. We have aimed to recreate these with hero Indian ingredients of the finest quality. Each ingredient was chosen for a specific role in the fragrance formulation, resulting in a debut collection that we feel is unique, bold and diverse.
Who makes these fragrances?
Our fragrances are made by an extremely talented Indian perfumer based out of Singapore. She is a perfumer at the world's biggest fragrance manufacturer, and we will be revealing more about her soon!
How long do the fragrances last on me?
We know how annoying it is to have poor performance from a great fragrance. With that in mind, we ensured that all our perfumes are constructed with longevity in mind, and are Eau de Parfum in concentration. On average, our fragrances should last 6-8 hours with 4 to 6 sprays on pulse points and clothing.
Are the fragrances unisex?
We believe in genderless perfumes that break boundaries and stereotypes. In other words, yes.
Do you use synthetics in your fragrances?
Yes, we use a combination of naturals and high quality synthetics in accordance with IFRA and ASEAN cosmetic directives. It should be noted that synthetics provide additional benefits from a fragrance performance and sustainability standpoint. For example, we have used a biotechnology compound called Dreamwood® to reduce the dependence on natural Mysore sandalwood, which is ecologically threatened.
I have sensitive skin. Are your fragrances safe to use?
Yes, our fragrances are formulated with the highest safety standards and rigorous testing at every stage of the development process. However, if you have specific skin conditions, we recommend looking through our ingredients list and consulting your dermatologist.
What is the secret collection and why can't I access it?
If we tell you what it is, it wouldn't be a secret now, would it? :)
If you purchase a 50ml Rahasya perfume, you will be in on the secret through a special URL that will be sent to you. If you have purchased a 50ml fragrance and have not been sent the URL, please reach out to us at hello@rahasyafragrances.com
I have a cool idea for a fragrance, can I suggest it to you?
Yes please! We are already developing our second line of fragrances and we would love to hear your ideas. Please fill out the form here.
Is there a place I can try the perfumes before buying?
While we don't have our own dedicated retail presence yet, please check out our Find Us page on the website for our latest locations and collaborations. Alternatively, you can purchase a 2ml x 4 sampler set to experience our fragrances before making a larger commitment.
Shipping FAQs
Which countries is Rahasya currently shipping to?
Rahasya has launched in Singapore, but offers international shipping to the following countries.
Malaysia, Australia, United States and United Kingdom
Why is Rahasya not shipping to my country?
We aim to be able to ship to everyone, irrespective of location and we are working hard to make this happen with our shipping partners. If you'd like to order Rahasya perfumes in your country, please write in to us, so we can have an understanding of where to prioritise our future shipping zones.
What should I know about international shipping?
We are working with the most reputed shippers and couriers across regions. Our shipments will take around 5 to 10 working days depending on distance from Singapore. Please note that duties or taxes may be levied depending on your geography, and this must be borne by the customer.
What is your policy on refunds or returns?
You can access our refund and returns policy here. If you have any concerns or difficulties, please write in to us at hello@rahasyafragances.com
Business FAQs
Can I place a large, one time order for special events or occasions?
Absolutely, this will require some lead time but we can work with you to make this happen. We'd love to help make your event or special occasion one to remember.
Please reach out to us with more details at hello@rahasyafragrances.com
Are you looking for retail distribution partners?
Yes, we'd love to explore retail/distribution partners that resonate with our mission and brand values.
Please reach out to us at hello@rahasyafragrances.com
Who can I reach out to for media or press enquiries or collaborations?
Thank you for your interest! You can reach out to hello@rahasyafragrances.com and one of our co-founders will get back to you soonest!